Last updated: November 2025
At The Beyond Journey, we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website thebeyondjourney.com or use our services.
We may collect the following types of information:
Personal Information: Your name, email address, phone number, postal address, and travel preferences provided through our contact forms, bookings, or email communications.
Payment Information: Billing details necessary for processing your bookings or purchases (securely handled through our payment partners).
Technical Data: IP address, browser type, operating system, and usage data through cookies and analytics tools.
Marketing Data: Your preferences for receiving marketing communications from us.
We use your data to:
Process bookings, reservations, and travel inquiries.
Communicate with you about your trips or support requests.
Send newsletters, offers, and updates (only if you opt-in).
Improve our website experience and customer services.
Comply with legal, regulatory, and accounting obligations.
We may share your data only with:
Trusted travel partners such as hotels, airlines, and tour operators for booking fulfilment.
Third-party service providers (like payment processors or email systems) who operate under strict confidentiality agreements.
Legal authorities if required by law.
We never sell or rent your personal information to anyone.
We retain your data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Under UK data protection laws, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications at any time.
Request a copy of your data.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are being violated.
To exercise these rights, please contact us
Our website uses cookies to improve your browsing experience and analyse website performance. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, please note that no online system can guarantee 100% security.
Our website may contain links to other travel partners or resources. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal data.
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last Updated” date clearly shown.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us.
